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WorldStartup Skill Session – Understand Your Customer

8 October 14:00 - 15:00 | Development

Are you prepared to take the first steps towards influencing the future? WorldStartup warmly invites you to an exciting customer understanding skill session. In this session, we'll explore essential techniques for understanding customers' needs and aspirations, employing Empathy Maps, User Personas, and User Journeys. These tools are the essential parts of our Understand Your Customer course on the Changemaker Platform.

Before diving into understanding our customers’ needs, it’s crucial to identify who they are. The deeper our understanding of their needs and aspirations, the more effectively we can tailor our product to meet them, leading to increased satisfaction, loyalty, and, ultimately, business growth.

To get the most out of this session, take some time to familiarise yourself with the valuable content of the Understand Your Customer course beforehand.

This skill session is a part of the Basecamp programme. The Basecamp programme is designed to assist you in navigating product development and redevelopment until you reach the Minimum Viable Product (MVP) stage. In this programme you can access a range of tailored resources and experts to support you throughout your journey.

Join us and find a way to enhance your understanding of your customers!

8 October 14:00 - 15:00
@ Online event